This is the message to post to the customer login.
To purchase replacement parts online, click “Customer Service” from the top menu then click “Replacement Parts”. We have solar parts available individually or in kits.
For help with troubleshooting, click “Customer Service” from the top menu then “FAQ” for a list of helpful info and videos that show you step by step how to take your pump apart and how to assemble the top tier of a 2-tier fountain.
If you need a copy of an instruction manual, many of them are available to view/download from each product page.
Our customer service team is available Mon-Fri 9am-5pm ET.
Due to the recent COVID-19 precautions, most of the Smart Living Home & Garden teams are working remotely from home where they will continue to offer you assistance via phone and email.
In an effort to protect the health of our customer service team, shipping hours for spare parts orders has currently been reduced. This may result in a delay of your order being delivered by a few extra days.
We apologize for the inconvenience and appreciate your patience while we adapt to this challenging situation while keeping the safety of our staff in mind. We hope you all stay safe and enjoy being in your gardens!
If you have any questions, feel free to contact us by email: CustomerService@SmartLivingHG.com
Smart Solar Inc. d/b/a Smart Living Home & Garden (“Smart Living”) and Best Choice Products, Inc. f/k/a Sky Billiards, Inc. (“Best Choice Products”) announced today that they have resolved their intellectual property dispute relating to solar-powered birdbaths, fountains, and solar lanterns.
In June 2017, Smart Living brought a lawsuit against Best Choice Products in Federal Court in Chicago, alleging infringement of Smart Solar’s copyrights, trade dress rights, and patent, for its birdbaths, fountains, and lanterns; and false advertising. In November 2018, Smart Living brought another lawsuit against Best Choice Products in Federal Court in Indianapolis, alleging infringement of the patent. Best Choice Products answered the lawsuits by contending it did not infringe any of Smart Living’s asserted intellectual property and that the intellectual property was invalid.
The parties have now settled the litigation. This past week, U.S. District Court Judge John Tharp, Jr. and U.S. District Court Judge Jane Magnus-Stinson entered final Orders dismissing the cases. Best Choice acknowledged Smart Living’s copyrights and patent and agreed to pay an undisclosed sum to Smart Living to settle the lawsuits. Best Choice will no longer sell solar fountains, birdbaths and solar lanterns that are confusingly similar to Smart Living’s products.